How do your charges work?

All charges depend upon the size and/or weight of the consignment and also upon the distance covered between the collection point and the delivery point. Typically, the larger the consignment, the more it costs to deliver. The further the distance covered, the more it costs to deliver. For same day metropolitan courier, our charge is made up of a basic charge, a per kilometre rate expressed in cents and a minimum charge. Subject to any additional charges being incurred (see below), the full price, including GST, will show on the screen when you ask for a quote and also at the final step prior to credit card authorization. That final price will be confirmed to you via email.

 

For Australia wide express road freight, our charge is made up of a basic charge, a per kilogram rate expressed in cents and a minimum charge. Again, subject to any additional charges being incurred (see below), the full price, including GST, will show on the screen when you ask for a quote and also at the final step prior to credit card authorization. Again, that final price will be confirmed to you via email.

 

Be careful to ensure you have entered the correct postcode as suburbs with the same name can occur in different States, and in some cases within the same State.

 

Please note that if the size and weight of the consignment has not been declared correctly, or if any part of the booking has not been made correctly, we reserve the right to charge any additional amount automatically to your credit card. You will be emailed details and a receipt if this occurs.

 

We invite you to compare our prices with those of other on-line suppliers and are sure you will be favourably impressed by what we offer. In fact, the prices we charge are equivalent to those offered to a major freight user. We are able to do this for you in exchange for you creating, managing and paying for your booking yourself on line. In other words, our low price is contingent upon us not providing staff in call centres and customer service teams in order to manage your booking.